Whistle can integrate with your roomMaster account via a recurring emailed report to facilitate automated messages to your guests.
By default, the roomMaster report does not provide all data without a specific modification. By default, the report only provides a maximum of 5000 record exports. You will need to update the report from “Max rows to display” to “All rows”. Afterwards, check the SQL Reports options, and click OK, which should apply All rows properly.
Setup
Reach out to roomMaster support team for assistance with creating and scheduling a reservation report.
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Create a reservation report (csv or excel) containing the following guest data;
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Reservation ID
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Arrival Date
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Departure Date
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First Name
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Last Name
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Email
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Phone Number
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Room Number
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Reservation Status
- Rate Code
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Schedule the reservation report to be sent (repeatedly) to your Whistle platform integration email
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To find your platform integration email
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Go to the Company -> Integrations section inside Whistle
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Click the Import Reservations by Email banner
- Click Generate Email
- Provide email to roomMaster support to send report
- Email support@trywhistle.com once the report is completed and sent
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- Whistle support will complete the integration connection
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- Once enabled, a timestamp will be displayed next to 'Import Reservations by Email' banner of when we last received data from roomMaster
- Contact support@trywhistle.com with any issues
Data Received
Guest
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Full Name
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First Name
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Last Name
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Email
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Cell Phone - Phone (if cell phone field is blank)
Reservation
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Reservation ID
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Room Number
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Arrival Date (mm/dd/yyyy)
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Departure Date (mm/dd/yyyy)
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Arrival Date (dd/mm/yyyy)
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Departure Date (dd/mm/yyyy)
- Rate Code
Data Synced
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Reservation data is synced daily, once per day, usually early morning
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