How to integrate with Clock PMS

About the Integration

Integrating with Clock allows for the following features/functionality:

• Sync Reservation data in real-time to your Whistle account
• Post Whistle Upsell orders to a Clock Reservation folio

Setup

1. Go to the Company -> Integrations section inside Whistle

2. Click the enable button next to the Clock PMS banner

3. Whistle's support team will reach out to Clock PMS team to confirm property connection

   1. Reach out to your Clock PMS representative to confirm and establish a faster connection

4. Whistle support will complete the integration connection 

   1. Once enabled, a timestamp will be displayed next to Clock PMS banner of when we last received data from Clock PMS

   2. Contact support@trywhistle.com with any issues

Data Received

Guest

• Full Name

• First Name

• Last Name

• Email

• Cell Phone -  Phone (if cell phone field is blank)

Reservation

• Reservation ID

• Room Number

• Arrival Date (mm/dd/yyyy)

• Departure Date (mm/dd/yyyy)

• Arrival Date (dd/mm/yyyy)

• Departure Date (dd/mm/yyyy)

• Marketing Segment
• Marketing Channel
• Marketing Source
• Balance
• Adults
• Late Departure
• Children
• Total Booking Value
• Early Arrival
• Reference Number
• Self Service Pin
• Self Service Key
• Self Service Portal URL
• Self Service Booking Guests URL
• Self Service Pre-Check-in URL
• Online Checked-in

Data Synced