Whistle can integrate with your FLEXIPASS account to sync and send digital keys to guests.
About Integration
This integration will sync with your FLEXIPASS account to view digital keys in the guest profile and create or revoke key code access to your guests.
Setup
Create Key Code
Send Key Code
Revoke Key Code
Automate Key Code
Setup
- Contact Whistle support to complete the integration connection
Create Key Code
- While in an open message, expand the Digital Key section in the guest profile by clicking the + (plus sign)
- Click Create Key Code
- Select guest room number under Door
- Select the Start/End Date and Time of guest access
- Click Confirm
Send Key Code
- While in an open message, expand the Digital Key section in the guest profile by clicking the + (plus sign)
- Click the Arrow next to the digital key to send
- A templated message will appear in your message box with code details to edit as needed, click Send
Revoke Key Code
- While in an open message, expand the Digital Key section in the guest profile by clicking the + (plus sign)
- Click the red Trashcan next to the digital key to remove
- Confirm action to revoke key code
Automate Key Code
Create an Automated Message with FLEXIPASS Code Variable
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Go to the Automation tab inside Whistle
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Select the Automated Messages section
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Click + New Automated Message
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Create title - not seen by guest
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Select recipients
- In-House (by Checked-in)
- In-House (by Arrival)
- In-House on Date
- Day before Arrival
- X Days before Arrival
- Arriving Today
- Day after Arrival (Stays longer than 1 day)
- X Days after Arrival
- Mid-Stay (Stays longer than 1 day)
- Day before Departure
- X Days before Departure
- Departing Today
- Day after Departure
- X Days after Departure
- INTEGRATION REQUIRED: PMS Reservation Created
- INTEGRATION REQUIRED: PMS Reservation Checked In
- INTEGRATION REQUIRED: PMS Reservation Checked Out
- INTEGRATION REQUIRED: PMS Reservation Canceled
- Add Condition (if any)
- Schedule when the message Runs
- One-Time (scheduled)
- Repeating (automated)
- Select Days when message runs
- Sunday
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Choose Run Time by clicking time clock
- Chose automation type - Message Guest
- Select if you want to enable multi-reservation messaging
- Type your message and include variable -> reservation -> Flexipass code
Recommended Message Text
Access your room {{room_number}} with CODE
{{flexipass_code}}
1. Download FLEXIPASS APP
iOS https://itunes.apple.com/it/app/flexipass-mobile-access/id1168055983?l=en&mt=8
Android https://play.google.com/store/apps/details?id=it.flexipass.app
2. Enter {{flexipass_code}} and access room
13. Click Create
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