How to integrate with Oracle OPERA Cloud

1. Email support@trywhistle.com the following Oracle Opera Cloud account information to start the integration process

   1. Region: The region in which the hotel's OPERA Cloud environment is running

   2. Tenant/Chain Code: The hotel’s tenant code used to target the right tenant especially in OPERA Cloud environments that host multiple tenants
   3. Hotel ID: The OPERA internal ID of a hotel in the customer’s tenant
2. Whistle will request an Oracle integration user
3. Hotel/Company approves Whistle integration user
4. Whistle support will complete the integration connection 
   1. Once enabled, a timestamp will be displayed next to Oracle Opera Cloud banner of when we last received data from Oracle Opera Cloud
   2. Contact support@trywhistle.com with any issues

Data Received

Guest

• Full Name

• First Name

• Last Name

• Email

• Cell Phone -  Phone (if cell phone field is blank)

Reservation

• Reservation ID
• Confirmation Number

• Arrival Date (mm/dd/yyyy)

• Departure Date (mm/dd/yyyy)

• Arrival Date (dd/mm/yyyy)

• Departure Date (dd/mm/yyyy)

• Reservation Status
• Opted for Communication
• Market Code
• Source Code
• Booking Channel Code
• Guarantee Code
• Balance
• Room Id
• Adult Count
• Child Count
• Room Class
• Room Type
• Rate Plan Code
• Rate Amount

Data Synced

• Initial backfill syncs all future reservations

Cost

$10/m per every 30 rooms