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How to create a ticket in a guest message

Heather Stanley
Updated

  1. While in the Guest Chat tab

  2. In an open message, select 3 dot icon to view message settings
    Create Ticket 1 copy

  3. Click + Create Ticket

    Create Ticket 2 copy

  4. Enter Ticket Details

    Create Ticket 3 copy
  5. Click Create Ticket
    Create Ticket 4 copy

 

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