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How to archive labels

Heather Stanley
Updated
  1. While in the Guest Chat tab
  2. Hover over the label category (e.g. Guest, Managers, Staff) and select the X icon that appears  Screen Shot 2021-11-30 at 9.07.56 AM 
    Screen Shot 2021-11-30 at 9.06.42 AM
  3. Click to Close All Guest Chats
    Screen Shot 2021-11-30 at 9.10.12 AM
  4. Click Confirm
    Confirm Close All Chats
    1. This will move the message from the 'Open' folder to the 'Archived' folder - Admin Access Required to view

 

 

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