How to set sentiment actions

Guest messages that have the following sentiment (positive, negative) will have this trigger dispatched

1. Go to the Automation tab inside Whistle
2. Select Sentiment Triggers section
3. Click the + New Sentiment Trigger
4. Select Sentiment Category
   1. Positive
   2. Negative
5. Select the Event Trigger
   1. Create a Ticket - Automatically creates task and dispatches to selected department
   2. Reply to Guest - Set the response you want the guest to receive
   3. Notify a Team Chat Channel - Alert a team internally
   4. Send an Email - Send a custom email to the email address of your choice
   5. Send a Text - Create your own customized text alerts
6. Enter in Action
7. Click Save