How to utilize Unhappy Guest Alerts

Enable notifications to your admin team for unhappy guest messages.

1. Go to the Company tab inside Whistle
2. Select the Messaging Services section
3. Flip the switch next to the Unhappy Guest Alert banner

• Once enabled, your platform will automatically email your admin team, informing them of unhappy guests
• You click click on the emails to get taken directly to the conversation that generated the alert